Return and Refund Policy
At UNIQ.PK, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, please review our return and refund policy below.
Returns
We accept returns within 7 days of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 5-7 business days, depending on your payment provider's policies.
Exceptions
- Custom-made or personalized items cannot be returned
- Items marked as final sale are not eligible for returns
- Products that show signs of use or damage will not be accepted
Contact Us
If you have any questions about returns or refunds, please contact us at mail@uniq.pk or call +92 336 1100380.
Privacy Policy
Last updated: May 2026
Your privacy is important to us. This privacy policy explains what personal data UNIQ.PK collects from you, through our interactions with you and through our products, and how we use that data.
Information We Collect
We collect information to provide better services to our users. The types of information we collect include:
- Personal Information: Name, email address, phone number, shipping address
- Payment Information: Credit card details or other payment method information
- Usage Data: Information about how you use our website
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Improve our products and services
- Send you marketing communications (with your consent)
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to access, correct, or delete your personal data. You may also object to or restrict certain processing of your data. To exercise these rights, please contact us.
Cookies Policy
This Cookies Policy explains what cookies are and how we use them on our website.
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
How We Use Cookies
We use cookies for the following purposes:
- Essential Cookies: These cookies are necessary for the website to function properly
- Analytics Cookies: These help us understand how visitors interact with our website
- Preference Cookies: These remember your preferences and settings
- Marketing Cookies: These track your browsing habits to show you relevant advertisements
Managing Cookies
You can control and manage cookies in various ways. Please note that removing or blocking cookies can impact your user experience and parts of our website may no longer be fully accessible.
Third-Party Cookies
We may also use third-party services that use cookies to help us analyze website traffic and improve our services.
Terms and Conditions
Last updated: May 2026
Welcome to UNIQ.PK. By accessing and using our website, you agree to be bound by these terms and conditions.
Use of Website
You may use our website for lawful purposes only. You agree not to use the website:
- In any way that violates any applicable law or regulation
- To transmit any unsolicited advertising or promotional material
- To impersonate or attempt to impersonate UNIQ.PK or any employee or representative
Product Information
We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free. Products are made from natural wood, and variations in appearance are expected.
Pricing and Payment
All prices are in Pakistani Rupees (PKR) and are subject to change without notice. Payment must be received in full before products are dispatched.
Limitation of Liability
UNIQ.PK shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or products.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Pakistan.
Disclaimer
The information contained on UNIQ.PK website is for general information purposes only.
Product Variations
All our products are made from natural wood. Due to the organic nature of wood, each piece is unique. Color, grain pattern, and dimensions may vary slightly from the images and specifications shown on our website. These variations are not considered defects but rather characteristics that make each piece one-of-a-kind.
Website Content
While we strive to keep the information on our website up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website.
External Links
Our website may contain links to external websites that are not provided or maintained by UNIQ.PK. We do not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.
Professional Advice
The information on this website is not intended to replace professional advice. Always seek the advice of qualified professionals with any questions you may have.
Changes to Disclaimer
We reserve the right to update or change this disclaimer at any time. Your continued use of the website after any changes indicates your acceptance of the new terms.